Reference

Know Where You Stand With 788go

These legal terms set out the rules that govern your account on 788go, including eligibility, jurisdiction scope, and your rights under our policies.

Jurisdiction-Dependent AccessAccount Eligibility RulesPhilippine Law AlignmentData & Privacy RightsPolicy Contact Path

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ACCOUNT SECURITY

How We Handle Data, Cookies and Account Security

Your account data is handled with strict access controls — only the parts of our team that need it for verification, payments, or support can view it. We use SSL encryption across all pages and account sessions. Cookies are used to maintain your login session, remember your wallet preferences, and support basic site performance; you can manage non-essential cookies through your browser settings. We retain account data for as long as required by applicable regulations, and we do not sell or share your personal information with third parties for marketing purposes.

Data Access Requests

You have the right to request a copy of the personal data we hold on your account. Submit the request through email or in-account messaging, and we will respond within the timeframe required by applicable law.

Cookie Management

Essential cookies keep your session active and your GCash or Maya wallet linked. Non-essential cookies can be turned off in your browser settings without affecting core account functions like deposits or withdrawals.

Account Security Practices

We apply SSL encryption on every page. Your login uses OTP verification, so even if your password is compromised, a second layer protects access to your account wallet and transaction history.

Requesting Changes or Deletion

To correct inaccurate data or request account deletion, contact support through the email channel. We will confirm the action taken and any retention obligations that apply under local law before closing the record.

POLICY CONTACT

Reach Us About Any Legal or Policy Matter

If you have questions about your rights, want to request changes to your account data, or need clarification on any clause in our terms, our support team handles policy queries directly. You can reach us through live chat, email, or the in-account messaging path — each route connects you to the same team that manages account and compliance issues.

Team online

Live Chat

Open live chat from your account dashboard to raise a policy query in real time. The chat window connects you directly to a support agent who can check your account status and answer terms questions.

Email Support

Send a written query to our support email for matters that need a documented response — such as data access requests, account closure, or a formal dispute about a terms clause.

In-Account Messaging

Log in, go to the Help section, and submit a message directly from your account. This path is useful when your query involves your GCash, Maya, or InstaPay transaction history and you need the team to view it alongside your request.

How Our Legal Terms Apply to Your Account

788go Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

788go operates under terms that are governed by the laws applicable in the jurisdiction where service is provided. Access to the platform, including sports betting markets and casino sections, is conditional on eligibility under local Philippine law. If you are in a region or situation where

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online betting is not permitted, you are not authorised to hold an active account. We do not accept accounts from jurisdictions where our service is restricted, and it is your responsibility to verify that your use is lawful where you are located. Our terms cover every
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part of the platform — from how your account wallet interacts with GCash, Maya, and InstaPay deposits, to how withdrawal requests are reviewed and processed. Any funds moved through your account are subject to the conditions stated in the full terms document, including verification requirements before
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a withdrawal is approved. Promotional terms, where applicable, are published alongside each offer and form part of the binding agreement. We update our legal terms when regulatory requirements or operational conditions change, and the current version is always the binding one. If you continue using the
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account after a terms update, that counts as acceptance. For questions about specific clauses or your eligibility status, reach out through the support channels listed on this page.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Common Questions About Our Legal Terms

These are the questions we hear most often about eligibility, data rights, account rules, and how our terms apply to Philippines players. If your question is not covered here, reach out through live chat or email support.

Eligibility depends on local law. You must be of legal age in the Philippines and in a location where accessing online betting services is permitted under applicable regulations at the time you use the account.

We publish the updated terms on this page and note the revision date. Continuing to use your account after an update takes effect means you have accepted the new version. You can request a copy of any previous version via email.

Yes. Submit a data access request through the email support channel or in-account messaging. We will provide the data we hold on your account within the period required by applicable Philippine data protection rules.

Withdrawal requests via GCash, Maya, or InstaPay are processed subject to the verification conditions in our terms. Your account must pass identity checks before funds are released to your e-wallet.

We process your data to fulfil the account contract, meet regulatory obligations, and where required, with your consent. You can withdraw consent for non-essential processing by contacting support through email or live chat.

Contact support through the email channel and request account closure. We will process the closure and confirm which data we are required to retain under applicable law before removing the rest from active systems.

Reference

Legal

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

InfoPrivacy Policy Account788go Login AccountRegister

Know Where You Stand With 788go

How We Handle Data, Cookies and Account Security

Data Access Requests

Cookie Management

Account Security Practices

Requesting Changes or Deletion

Reach Us About Any Legal or Policy Matter

Live Chat

Email Support

In-Account Messaging

Common Questions About Our Legal Terms

01 Who is eligible to hold a 788go account?

02 What happens if the legal terms are updated?

03 Can I request a copy of my personal data?

04 How do legal terms affect my GCash or Maya withdrawals?

05 What legal basis do you use to process my account data?

06 How do I close my account and have my data removed?

Legal

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